Wendy
Clinton, Iowa, USA
As I homeowner having water in your home is frustrating! In my case, my kitchen is actually in the basement, so when I got water, it affected my living space and where I have dinner with my family. I asked around my work to see who people would recommend. Helitech was mentioned 3 times, so I thought, “I’ll give them a call”, this became the best decision I could have made!
After making an apt with the friendly receptionist, I was introduced to Mark. He came to the house and explained everything to me. He was so nice and knowledgeable that all my worries were instantly put at ease. When he quoted me for the work that needed to be done, I about cried as to how reasonable the cost would be! I thanked him and he told me I would be getting a call as to when the job would start.
Not long after, Joy emailed and called me. She was very nice and helped me schedule a time for work to start.
On December 10th, Nick and his crew arrived! Nick was very nice and professional. As a woman, I tend to be intimidated by these things, however, Nick treated me with total respect and explained to me exactly what they would need to do. The crew worked hard to dig and excavate around my foundation. They were skilled and diligent both days. They let me know when there was an issue. I got a chance to view the final product before the dirt was replaced. It was BEAUTIFUL! I have complete confidence that water will no longer be ruining my dinner with my family!
Mark and Nick assured me that in the spring Helitech will return to regrade the dirt as well as seed and straw the area.
Helitech was an awesome company to work with and I am 100% satisfied and happy with my experience. From Mark to Joy, then to Nick and his crew … I never felt nervous and I felt like they truly cared.
Thank you. I will be recommending your company to all my friends and family should they need your services.
