FAQs

Foundation Repair and Basement Waterproofing Q&A

Absolutely not. We are locally owned and operated.

Helitech always provides foundation inspections to homeowners at no charge. Contact us today to schedule your free estimate!

When our trained technician comes to your home we will provide a complete analysis and honest evaluation. If repairs are needed, we will provide a cost-effective solution designed uniquely for your home. If repairs by Helitech are not needed, we will gladly refer you to the proper home maintenance solution.

We get this question quite frequently and do not have a definitive answer as it varies. However, we can firmly say that once all contracts are signed and your deposit has been made, paperwork can take 7-10 business days to circulate to the scheduling department.

However, in the event of an emergency situation, priority is given to special instances. If you are in an emergency situation, call us at 800-246-9721 and we can work with you as necessary. For more information on our scheduling and job process, visit here.

The Hydraway Drainage System is made in the USA, just across the street from Helitech’s corporate office in the St. Louis area. Hydraway has been used worldwide in a variety of applications, including sports fields, golf courses, and civil applications – all with no known failures or clogging.

It has the fastest in-flow rate compared to any system on the market today. Hydraway is exclusive to Helitech as we have a direct partnership with the manufacturer, Intech Anchoring Systems.

Helitech has been in business since 1987 – that’s over 35 years of proven foundation repair and residential waterproofing. We are family-owned and operated. In addition to our top-ranked products, Helitech upholds an A+ rating with the BBB and has won the Torch Award for excellence in customer service.

We offer fully transferable, the life of the structure warranties and free financing on most projects. We have structural and civil engineers on staff to ensure your repair meets all engineering standards. We ensure quality control by employing a full-time customer service and safety department.

Absolutely. Additionally, all of our workers are OSHA-certified. Our systems meet the following building code standards: ISO 9001, IBC Report, and International Code Council (ICC).

Helitech helps hundreds of homeowners each year across the Illinois, Iowa, Kansas, Kentucky, Missouri, and Tennessee. We would be more than happy to provide you a list of homes we have repaired in your area.

Helitech is a proud member of the Better Business Bureau. We are also members of the National Home Builders Association, local HBAs, Helical Pile Association, Chance Alliance Network, Deep Foundations Institute, Associated General Contractors of America, International Association of Foundation Drilling, and local city chambers, and other local organizations.

Helitech’s corporate office is located on the Illinois side of the St. Louis-Metro region at 8251 Bunkum Rd, Caseyville, IL. Our Home Care Specialists live and work in your communities throughout our service area. We have several satellite offices in which we run full crews of operations employees, including:

  • Central Illinois
    1910 5th St
    Lincoln, IL 62656
  • Central Missouri
    2898 State Hwy M
    Kingdom City, MO 65262
  • Heartland
    1616 Adams Dr
    Marion, IL 62959
  • Kansas City
    7200 E US Hwy 40
    Kansas City, MO 64129
  • Middle Tennessee
    6971 Eastgate Blvd
    Lebanon, TN 37090
  • Ozarks
    1549 N O’Hara Ave
    Springfield, MO 65802
  • Quad Cities
    4301 81st Ave W
    Rock Island, IL 61201

We are happy to answer any questions you may have in regard to your sunken foundation, bowing wall, drainage problem, leaking basement, cracked driveway or sidewalk, or anything else about our company. Simply give us a call at 800-246-9721.

Get In Touch

We are happy to answer any questions you may have in regard to your sunken foundation, bowing wall, drainage problem, leaking basement, cracked driveway or sidewalk, or anything else about our company. Simply give us a call at 800-246-9721.

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They were great, they got the whole thing done in one day and the next day it rained more than it has all year and no water in the basement thanks to the great work and perfect timing.

Aaron J.

Kevin Williams was great, explained everything pretty quickly.

Angie I.
ST. LOUIS, MO

Helitech and especially Jake O. did a great job in helping me solve our sump pump and power issue. The quality of inspection, analysis, and resolution recommendations was thorough and professional. The value/cost was appropriate for the services and products provided. The installation was timely, efficient, and well done. Jake explained the details, features, and operation of the equipment extremely well. It was a great experience, especially Jake O.!

Brett B

Haven’t had a drop of water in my basement since Helitech worked on it. It wasn’t uncommon to have an inch of water down there before.

Chris W.
BRANSON, MO

One area of our basement was leaking following periods of excessive rain. This was approx. 5 years ago. We called upon Helietech to help resolve our issue. They were prompt & courteous and found the issue quickly and sealed the area of concern. Not one single issue since then. We were very pleased with the quality of work performed!

Dana Z.
MATTOON, IL

Mark was very helpful and courteous. I haven’t had the work done yet, Mark was the best, we’ll see in the future about the actual work. I will post that when it’s done.

Dennis R.
GALESBURG, IL

Rick C, the foreman on my job, was polite, friendly, and very willing to please.

Evonne & John R.
WRIGHT CITY, MO

Helitech had a simple solution and a reasonable quote. Other companies wanted $10,000 and no guarantee, Helitech gave me a 10-year guarantee and a job well done. There was no mess and the technician was clean, professional, and knowledgeable. I would recommend Helitech for any wet foundation problem.

Guy F.
FULTON, MO

Would like to thank Dave C and Brad K for making the 3-hour trip out to Washington, MO. They were extremely professional and efficient. We appreciate all of their hard work. They explained the system that even if the black edging wasn’t perfect against the wall it would still catch any water that may come in. they cleaned up thoroughly. Yeah! ? from the excellent sales representative to the finished product was a pleasant experience ? Amazing a company that actually does what they say they will. thank you Helitech ?

James S.
WASHINGTON, MO

When I first found out I had a water problem in my basement, I was worried, to say the least. 100-year-old home with a leaky basement, not an easy fix. I called several different waterproofing companies. Helitech responded the fastest and when it was all said and done they gave me the most peace of mind and they made me feel secure that my old house would be fixed properly and permanently. Thanks, Helitech and to my salesmen Jon Courtney. Great job and service.

Joe M.
GODFREY, IL

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