Foundation Repair and Basement Waterproofing Q&A
Is Helitech a Franchise?
Absolutely not. We are locally owned and operated.
How much do you charge for an estimate?
Helitech always provides foundation inspections to homeowners at no charge. Contact us today to schedule your free estimate!
How much do you charge for your foundation repair or waterproofing services?
When our trained technician comes to your home we will provide a complete analysis and honest evaluation. If repairs are needed, we will provide a cost-effective solution designed uniquely for your home. If repairs by Helitech are not needed, we will gladly refer you to the proper home maintenance solution.
How soon can you be out to fix my problem?
We get this question quite frequently and do not have a definitive answer as it varies. However, we can firmly say that once all contracts are signed and your deposit has been made, paperwork can take 7-10 business days to circulate to the scheduling department. However, in the event of an emergency situation, priority is given to special instances. If you are in an emergency situation, call us at 800-246-9721 and we can work with you as necessary. For more information on our scheduling and job process, visit here.
Why is the Chance Foundation Repair system the most preferred method of foundation repair?
All Chance Foundation Repair components are American-made in Missouri. The Chance Helical System has a long-term proven history with no known failures. The system meets all building codes. Helitech offers the best warranty in the industry and has a long-standing, direct partnership with the product manufacturer, AB Chance.
Why is the Hydraway Waterproofing system the most preferred method of basement or crawl space drainage?
The Hydraway Drainage System is made in the USA, just across the street from Helitech’s corporate office in the St. Louis area. Hydraway has been used worldwide in a variety of applications, including sports fields, golf courses, and civil applications – all with no known failures or clogging. It has the fastest in-flow rate compared to any system on the market today. Hydraway is exclusive to Helitech as we have a direct partnership with the manufacturer, Intech Anchoring Systems.
Why should I trust Helitech for my foundation repair or waterproofing project?
Helitech has been in business since 1987 – that’s over 30 years of proven foundation repair and residential waterproofing. We are family-owned and operated. In addition to our top-ranked products, Helitech upholds an A+ rating with the BBB and has won the Torch Award for excellence in customer service. We offer fully transferable, the life of the structure warranties and free financing on most projects. We have structural and civil engineers on staff to ensure your repair meets all engineering standards. We ensure quality control by employing a full-time customer service and safety department.
Are you licensed and insured?
Absolutely. Additionally, all of our workers are OSHA-certified. Our systems meet the following building code standards: ISO 9001, IBC Report, and International Code Council (ICC).
Do you provide references?
Helitech helps hundreds of homeowners each year across the Missouri, Illinois, Iowa, and Kentucky regions. We would be more than happy to provide you a list of homes we have repaired in your area.
Are you a member of any trade organizations?
Helitech is a proud member of the Better Business Bureau. We are also members of the National Home Builders Association, local HBAs, Helical Pile Association, Chance Alliance Network, Deep Foundations Institute, Associated General Contractors of America, International Association of Foundation Drilling, and local city chambers, and other local organizations.
Where are you located?
Helitech’s corporate office is located on the Illinois side of the St. Louis-Metro region at 8251 Bunkum Rd, Caseyville, IL. Our Home Care Specialists live and work in your communities throughout our service area. We have several satellite offices in which we run full crews of operations employees, including:
- Central Missouri 2898 State Road M, Kingdom City, MO
- Heartland 1616 Adams Dr., Marion, IL, 62959
- Central Illinois 1910 5th St., Lincoln, IL 62656
- Quad Cities 4301 81st Ave. W, Rock Island, IL 61201
- Ozarks 1549 N O’Hara Ave, Springfield, MO 65802
Have another question of your own?
We are happy to answer any questions you may have in regard to your sunken foundation, bowing wall, drainage problem, leaking basement, cracked driveway or sidewalk, or anything else about our company. Simply give us a call at 800-246-9721.
Helitech is a division of SLAB Masters Inc.
Read More Reviews
Helitech is fantastic. The garage floor and a few other concrete areas at our house had sunk. We were selling our home and had to make repairs as a contingency of the sale. We received bids from 5 different companies and ultimately selected Helitech. Helitech was confident they could lift the garage floor (others were not). Their price was competitive. They have an outstanding reputation. They responded quickly to our bid request and any other email/calls I made (many others I had to follow up with multiple times just to get a bid!). Helitech was also very flexible and accommodating with scheduling. It was the busy season and they had a multiple week wait that extended beyond the closing date of the sale of our house. They shifted their schedules and were able to fit us in almost immediately.
The repairs are now complete and it looks great. If you’re considering using Helitech for something, do yourself a favor and give them a shot at the job. You won’t regret it.