Appointment Center Representative

Location: Caseyville, IL / Metro East

Job Description

We are currently looking for an upbeat, personable, driven & self-starting individual for our Appointment Center Department. Must have a strong work ethic, great attitude, excellent communication skills, and the ability to multitask. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance.

Responsibilities

Scheduling incoming sales/service appointments
Communicating with customers via phone, live chat, text, and email
Completing a high volume of inbound and outbound calls
Other miscellaneous tasks as needed

Qualifications / Requirements

Reliably commute or planning to relocate before starting work (Required)
Ability to work Saturdays and overtime as needed

Compensation & Benefits

Competitive salary; compensation is based on previous experience and qualifications
Full Benefits (Health, Dental, and Vision insurance)
401K Retirement plan with company match
Paid vacation and holidays
Starting at $18/hr with multiple quarterly bonus opportunities
Hours vary between 7 am – 6 pm Monday through Friday & Saturdays 9 am – 3 pm

How to Apply

Helitech is an equal opportunity employer. If you would like to further your career, please submit your application below.

About Helitech

Helitech has provided technical and construction support to residential, commercial, and industrial markets since 1987. Our company culture is centered on being family-oriented; we teach, learn, and motivate one another. We are looking for team members that want to make a difference in the lives of other team members as well as our customers.

Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth.

At Helitech, we believe that hiring the most qualified people with the right skill set and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That’s why Helitech has been an employer of choice for over 35 years – since 1987.

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