Private Utility Locating – Customer Checklist

Thank you for choosing Helitech to Heal Your Home! We’re looking forward to completing
your project. Before our crew arrives, we need to make sure all utilities in the work area have been
properly located. This helps protect your home, our crew, and the utilities on your property.

What You Need to Have Located

As the homeowner, you are responsible for having all private utility lines located and
marked. A private utility is a utility that you, as the homeowner, are responsible for from the point of
connection to the location on your property.

Common private utilities include:

Gas Lines

Private gas lines need to be located if you have:
An outdoor grill
An outdoor fireplace
A pool or hot tub
A detached/outdoor building supplied by gas
A propane tank supplying gas to your home or other structures

Who can help? A plumber or qualified gas-line installer can locate and mark these lines.

Water Lines
Water lines running from your home to the water meter need to be located and marked.

Who can help? A plumber can assist with locating these lines.

Outdoor Lighting
This includes:

Landscape lighting
Large outdoor lamps
Other permanently installed exterior lighting

Who can help? Contact the original installer or a qualified lighting professional.

Irrigation/Sprinkler Systems

PVC pipes
Control valves
Risers
Power supply

Who can help? The irrigation system installer or a qualified irrigation professional.

Other Private Lines
Depending on your property, you may also have other privately owned lines, such as:

Geothermal lines
Private sewer lines
Other underground utilities serving your property

When in doubt, please have the line located. It is always better to be safe than to
assume a line is not present.

Public Utilities

Helitech is responsible for having public utilities located before your project begins.
Our Utility Specialist will contact the appropriate underground utility locating service
before our crew arrives.
Public utilities may include:

Electrical
Cable
Telephone
Public gas
Public water
Public sewer

These services generally locate utilities from the meter to the road/property connection.

Please Watch for Utility Markings

If you notice that the utility markings have faded, been damaged, or had flags removed
after the locating service has been completed, please contact Helitech Customer Care.

We will arrange for the utilities to be re-marked before the crew arrives.

Private Utility Checklist

Please review your property and identify whether any of the following are present:

Private Utility
Outdoor Fireplace
Outdoor Grill
Pool / Hot Tub
Outdoor / Detached Building
Propane Lines
Private Water Lines
Private Sewer Lines
Irrigation / Sprinkler System
Outdoor Lighting
Geothermal Lines
Other Underground Utilities

If any of these are present, please arrange for the line(s) to be located and
clearly marked before our crew arrives.

If you are unsure whether a private utility is present or who should locate it, please contact
your Home Care Specialist or Helitech Customer Care. We are happy to help clarify what
is needed for your project!

Thank you,
Helitech Customer Care Department