Scheduling & Job Process

The Helitech office staff is available Monday through Friday from 7 am to 6 pm to set up your appointment. We have a voicemail system set up available 24 hours a day, 7 days a week to better serve our customers and their individual schedules.

Once your appointment is set through our office staff, a Helitech Project Specialist will come out to assess your home’s problem, whether it be a sinking foundation, cracked walls, water problem, or concrete issue. Our project specialists are visiting homeowners on a daily basis and appointments are on a first-come, first-serve basis.

The Helitech Project Specialist will provide you with a custom, written estimate for repair. They will also discuss payment options with you, such as free financing with no interest option and no payments for up to 12 months.

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One common question we often get from homeowners is “How soon can you be out to fix my problem?”. Our best answer: it varies. However, we can firmly say that once all contracts are signed and your deposit received, paperwork can take 7-10 business days process to the scheduling department. In the event of an emergency situation, priority is given to special instances. If you are in an emergency situation, call us at 800-246-9721 and we can work with you as necessary.

Once our team receives and reviews your contract, someone will contact and work with you to schedule the actual work. Wait times vary depending upon crew availability and seasonality.

To schedule your free estimate for foundation or waterproofing repair, please contact us today at 800-246-9721. The faster you call to set up your appointment, the sooner you can have your home healed by Helitech and be worry free!

Pleased with their work and attitude doing the task at hand.

Randy M.
PALMYRA, IL

I had an awesome experience all the way from my wonderful salesman Randy who was very professional but explained everything on my level so I could understand it all to the installation and basement repair work. I would highly recommend Helitech for any of my friends needing basement repair work!

Lynn H.
PERRYVILLE, MO

Helitech is a great company! Beau was honest, helpful, and knowledgeable in regards to repairing issues with our basement. Helitech also stands by their product, offering lifetime warranties for certain repairs to basements and crawlspaces. I would recommend this company and estimator to anyone!!!

Halli N.
MT VERNON, IL

My basement was bad for leaking water. After getting all the small details out of the way, the crew showed up on time and called before they got here. I went down many times to take pictures the crew was happy to show me and explained what they were doing and how the system would work. And now my basement looks a lot better then it used to and it’s staying dry.

Jason K.
CENTRALIA, IL

We worked with Brandon to repair some cracks in our foundation prior to finishing our basement. The entire process was smooth, affordable and convenient. Would definitely use this company again in the future!

Josh P.
WENTZVILLE, MO

Kevin worked diligently and always stayed on schedule with the job, very polite and always kept us informed.

Ken D.
ST. LOUIS, MO

My wife and I recently had our crawl space waterproofed by Helitech. We are very pleased with the completed work. The crew consisted of Joe M, Josh S, and George R. The foreman was Ronnie M. The job was scheduled for three days and indeed they were finished on time.

Paul S.
DE SOTO, IL

Our experiences with Helitech has been very positive especially on the heels of some bad contractor experiences! Mark Keleher was such an awesome front person to work with at the QCCA Expo Home show! He has a wealth of knowledge under his belt and really knows how to work with people! He came to our house and took pictures and was very good about giving an accurate estimate while explaining all of the details of the project. Mark called a few times to check in on us before Charlie and his crew came out and worked very professionally. I had originally taken the time off to watch the progress and to make certain things were on the up and up. Within about an hour of talking to them and Charlie carefully explaining down to the last detail what would be done, I was certain we had professionals in here! It was fun to watch the progress of the basement and I checked in every so often just for my own knowledge.

We were so concerned about the water issues that had been created from a poor job on a cement front porch. After the guys were here, it completely relieved the pressure on the walls, the sump pump and eased our minds completely! We would highly recommend Helitech again, and wouldn’t hesitate to call them if we had any other issues!

Shelly C.
CAMBRIDGE, IL

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